Mercedes-Benz C Class, E Class Recall R/2017/159: Electric Power Steering Motor Defective, Who Is Affected And What To Do

DVSA reference R/2017/159, campaign code SRPC1717. Data updated daily from DVSA.

Urgent
How serious
8 Jun 2017
Launched
16
vehicles in the UK
SRPC1717
Manufacturer’s campaign code

Mercedes-Benz recalled C Class, E Class vehicles built between 1 August 2014 and 31 December 2016. Contacts inside the electric power steering motor may not have been correctly formed. The dealer will replace the electric power steering motor on affected vehicles. You won't usually pay for it.1

What’s Wrong

Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance.If this happens a warning lamp will illuminate.

DVSA's Original Wording

Concern: ELECTRIC POWER STEERING MOTOR DEFECTIVE Defect: Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance.If this happens a warning lamp will illuminate Remedy: Replace the electric power steering motor on affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could cause the loss of power steering assistance.If this happens a warning lamp will illuminate.

The Fix

The dealer will replace the electric power steering motor on affected vehicles.

Are You Affected?

C Class, E Class built between 1 August 2014 and 31 December 2016 may be included. Mercedes-Benz estimates 16 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1717 or the DVSA reference R/2017/159. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
E ClassCoolant pump control softwareLowR/2026/201
E ClassRouting of transmission wiring harnessBook soonR/2025/534
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
E ClassGround connection boltingUrgentR/2025/155

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/134 on 27 Apr 2017, for steering coupling may become loose. The one launched after it was R/2017/157 on 14 Jun 2017, for brakes may overheat creating a risk of smoke and/or fire. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2017 and loss of power recalls across every make.


Source: DVSA recall R/2017/159, launched 8 June 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.