Mercedes-Benz Sprinter Recall R/2017/217: Rear Spring Seat Bases May Fail, Who Is Affected And What To Do
- Book soon
- How serious
- 9 Aug 2017
- Launched
- 69
- vehicles in the UK
- SRV1703
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 21 April 2016 and 29 November 2016. The rear spring seat bases may develop cracks. The recall notice describes the fix as: on affected vehicles repalce the rear spring seat bases. You won't usually pay for it.1
What’s Wrong
The rear spring seat bases may develop cracks. Therse could case the seat base(s) to fail and the spriing(s) may detach.
DVSA's Original Wording
Concern: REAR SPRING SEAT BASES MAY FAIL Defect: The rear spring seat bases may develop cracks. Therse could case the seat base(s) to fail and the spriing(s) may detach. Remedy: On affected vehicles repalce the rear spring seat bases
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: rear spring seat bases may fail.
The Fix
The recall notice describes the fix as: on affected vehicles repalce the rear spring seat bases.
Are You Affected?
Sprinter built between 21 April 2016 and 29 November 2016 may be included. Mercedes-Benz estimates 69 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1703 or the DVSA reference R/2017/217. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/199 on 1 Aug 2017, for window airbags may fail to deploy as intended. The one launched after it was R/2017/148 on 18 Aug 2017, for steering power assist may deactivate. You can also see every Mercedes-Benz recall, all recalls launched in 2017 and suspension recalls across every make.
Source: DVSA recall R/2017/217, launched 9 August 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.