Mercedes-Benz Vito 447 Recall R/2018/283: Improve The Vehicle Emissions Via Software Updates, Who Is Affected And What To Do
- Low
- How serious
- 26 Nov 2018
- Launched
- 5,796
- vehicles in the UK
- SRV1814
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito 447 vehicles built between 30 January 2015 and 11 May 2018. Improve the vehicle emissions via software updates. The dealer will update the software in multiple control units. You won't usually pay for it.1
What’s Wrong
Improve the vehicle emissions via software updates.
DVSA's Original Wording
Concern: IMPROVE THE VEHICLE EMISSIONS VIA SOFTWARE UPDATES. Defect: Improve the vehicle emissions via software updates. Remedy: The software in multiple control units will be updated.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: improve the vehicle emissions via software updates.
The Fix
The dealer will update the software in multiple control units. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Vito 447 built between 30 January 2015 and 11 May 2018 may be included. Mercedes-Benz estimates 5,796 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1814 or the DVSA reference R/2018/283. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Vito 447On affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak | Urgent | R/2023/012 | |
| Vito 447The rear view camera could display frozen images due to a defect in a memory chip | Book soon | R/2022/271 | |
| Vito 447On certain vehicles the gear recognition sensor could under certain circumstances while shifting to the reverse gear underrun a certain limit parameter and therefore transmit incorrect particular sensor signals | Low | R/2022/233 | |
| Sprinter 907, Sprinter 910, Vito 447The behaviour of the emergency call system might not meet specifications | Book soon | R/2021/417 | |
| Vito 447An incorrect brake line variant may have been installed | Urgent | R/2019/223 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/282 on 26 Nov 2018, for improve the vehicle emissions via software updates. The one launched after it was R/2018/209 on 14 Dec 2018, for blind spot monitoring exit warning inoperable after ignition switched off. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and software recalls across every make.
Source: DVSA recall R/2018/283, launched 26 November 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.