Mercedes-Benz C Class Recall R/2019/077: Software Update To Improve Emissions, Who Is Affected And What To Do
- Low
- How serious
- 8 May 2019
- Launched
- 7,546
- vehicles in the UK
- SRPC1901 / 5499302
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 1 August 2014 and 31 May 2018. Improve the vehicle emissions via software updates. The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. You won't usually pay for it.1
What’s Wrong
Improve the vehicle emissions via software updates.
DVSA's Original Wording
Concern: SOFTWARE UPDATE TO IMPROVE EMISSIONS Defect: Improve the vehicle emissions via software updates. Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: software update to improve emissions.
The Fix
The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class built between 1 August 2014 and 31 May 2018 may be included. Mercedes-Benz estimates 7,546 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1901 / 5499302 or the DVSA reference R/2019/077. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/129 on 3 May 2019, for in case of passenger- side airbag ignition the airbag flap in the dashboard could come…. The one launched after it was R/2019/101 on 8 May 2019, for the electrical contact of the tail lamps might be impaired. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2019 and software recalls across every make.
Source: DVSA recall R/2019/077, launched 8 May 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.