Mercedes-Benz Sprinter Recall R/2019/322: The Screw Connection On The Upper Hood Catch May Not Have Been Carried Out Correctly, Who Is Affected And What To Do
- Book soon
- How serious
- 1 Nov 2019
- Launched
- 8,362
- vehicles in the UK
- SRV1915
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 22 March 2018 and 22 August 2019. The screw connection of the upper hood (bonnet) catch may not have been secured properly. The dealer will check the torque of the screw connection and replace any missing screws if necessary. You won't usually pay for it.1
What’s Wrong
The screw connection of the upper hood (bonnet) catch may not have been secured properly.
DVSA's Original Wording
Concern: THE SCREW CONNECTION ON THE UPPER HOOD CATCH MAY NOT HAVE BEEN CARRIED OUT CORRECTLY Defect: The screw connection of the upper hood (bonnet) catch may not have been secured properly Remedy: Check the torque of the screw connection and replace any missing screws if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the screw connection on the upper hood catch may not have been carried out correctly.
The Fix
The dealer will check the torque of the screw connection and replace any missing screws if necessary.
Are You Affected?
Sprinter built between 22 March 2018 and 22 August 2019 may be included. Mercedes-Benz estimates 8,362 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1915 or the DVSA reference R/2019/322. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/319 on 1 Nov 2019, for vehicles may have been produced and delivered without an operator's manual. The one launched after it was R/2019/346 on 1 Nov 2019, for possible error in the control unit software of the electrical drivetrain. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and door and latch recalls across every make.
Source: DVSA recall R/2019/322, launched 1 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.