Mercedes-Benz Sprinter 910 Recall R/2019/325: The Rear Axle Steel Leaf Springs May Not Meet All Requirements For Strength During…, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Mar 2020
- Launched
- 1,153
- vehicles in the UK
- SRV2003
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 910 vehicles built between 17 May 2018 and 10 December 2018. The rear axle steel leaf springs may not meet all requirements for strength during operation. The dealer will check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary. You won't usually pay for it.1
What’s Wrong
The rear axle steel leaf springs may not meet all requirements for strength during operation.
DVSA's Original Wording
Concern: THE REAR AXLE STEEL LEAF SPRINGS MAY NOT MEET ALL REQUIREMENTS FOR STRENGTH DURING OPERATION Defect: The rear axle steel leaf springs may not meet all requirements for strength during operation Remedy: Check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the rear axle steel leaf springs may not meet all requirements for strength during operation.
The Fix
The dealer will check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary.
Are You Affected?
Sprinter 910 built between 17 May 2018 and 10 December 2018 may be included. Mercedes-Benz estimates 1,153 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2003 or the DVSA reference R/2019/325. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907, Sprinter 910On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level | Low | R/2023/192 | |
| Sprinter 907, Sprinter 910The software of the rear-view camera on certain vehicles might not meet specifications | Low | R/2022/193 | |
| Sprinter 907, Sprinter 910, Vito 447The behaviour of the emergency call system might not meet specifications | Book soon | R/2021/417 | |
| Sprinter 910The brake hose of the front axle could touch and chafe the wheel housing interior lining | Urgent | R/2021/200 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/324 on 18 Feb 2020, for the spring pin of the head restraint of the seat or bench may be missing or not properly…. The one launched after it was R/2020/017 on 12 Mar 2020, for a weld seam on the seat height adjustment mechanism may not be to specification. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and suspension recalls across every make.
Source: DVSA recall R/2019/325, launched 12 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.