Mercedes-Benz Vito Recall R/2019/343: Vehicles With An Integrated Backup Battery Have Been Delivered Without A Seat Base Cover, Who Is Affected And What To Do
- Low
- How serious
- 18 Mar 2020
- Launched
- 6,860
- vehicles in the UK
- SRV2000
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 25 November 2014 and 30 May 2017. Vehicles fitted with an auxiliary battery installed under the right front seat may have been delivered without a seat base cover. The recall notice describes the fix as: retro-fit the seat box cover to the affected vehicles. You won't usually pay for it.1
What’s Wrong
Vehicles fitted with an auxiliary battery installed under the right front seat may have been delivered without a seat base cover.
DVSA's Original Wording
Concern: VEHICLES WITH AN INTEGRATED BACKUP BATTERY HAVE BEEN DELIVERED WITHOUT A SEAT BASE COVER Defect: Vehicles fitted with an auxiliary battery installed under the right front seat may have been delivered without a seat base cover Remedy: Retro-fit the seat box cover to the affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicles with an integrated backup battery have been delivered without a seat base cover.
The Fix
The recall notice describes the fix as: retro-fit the seat box cover to the affected vehicles.
Are You Affected?
Vito built between 25 November 2014 and 30 May 2017 may be included. Mercedes-Benz estimates 6,860 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2000 or the DVSA reference R/2019/343. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/047 on 12 Mar 2020, for the spring damper software may not meet specifications. The one launched after it was R/2020/095 on 3 Apr 2020, for the head restraint padding may separate from the fastening rods. You can also see every Mercedes-Benz recall and all recalls launched in 2020.
Source: DVSA recall R/2019/343, launched 18 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.