Mercedes-Benz C Class Recall R/2020/047: The Spring Damper Software May Not Meet Specifications, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Mar 2020
- Launched
- 1
- vehicles in the UK
- SRPC2006
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 21 December 2015 and 21 December 2015. The spring damper software might not meet specification affecting level sensors and headlight range. The dealer will replace the spring damper control unit on affected vehicles. You won't usually pay for it.1
What’s Wrong
The spring damper software might not meet specification affecting level sensors and headlight range.
DVSA's Original Wording
Concern: THE SPRING DAMPER SOFTWARE MAY NOT MEET SPECIFICATIONS Defect: The spring damper software might not meet specification affecting level sensors and headlight range. Remedy: Replace the spring damper control unit on affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the spring damper software may not meet specifications.
The Fix
The dealer will replace the spring damper control unit on affected vehicles.
Are You Affected?
C Class built between 21 December 2015 and 21 December 2015 may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2006 or the DVSA reference R/2020/047. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/018 on 12 Mar 2020, for certain threaded connections on the left/right wheel carrier on the rear axle may not have…. The one launched after it was R/2019/343 on 18 Mar 2020, for vehicles with an integrated backup battery have been delivered without a seat base cover. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2020 and software recalls across every make.
Source: DVSA recall R/2020/047, launched 12 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.