Mercedes-Benz Sprinter Recall R/2020/167: Incorrectly Implemented Threaded Connection Of The Propeller Shaft Intermediate Bearings…, Who Is Affected And What To Do

DVSA reference R/2020/167, campaign code SRV2009. Data updated daily from DVSA.

Low
How serious
14 Aug 2020
Launched
4
vehicles in the UK
SRV2009
Manufacturer’s campaign code

Mercedes-Benz recalled Sprinter vehicles built between 25 November 2019 and 2 December 2019. The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles. The dealer will renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles. You won't usually pay for it.1

What’s Wrong

The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles.

DVSA's Original Wording

Concern: INCORRECTLY IMPLEMENTED THREADED CONNECTION OF THE PROPELLER SHAFT INTERMEDIATE BEARINGS AT THE UNDERBODY Defect: The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles. Remedy: Renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: incorrectly implemented threaded connection of the propeller shaft intermediate bearings at the underbody.

The Fix

The dealer will renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.

Are You Affected?

Sprinter built between 25 November 2019 and 2 December 2019 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2009 or the DVSA reference R/2020/167. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
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Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled outUrgentR/2023/348
SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configurationLowR/2023/119
SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery caseBook soonR/2021/420
SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in productionLowR/2021/419

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/199 on 3 Aug 2020, for the control unit of the differential locking module may not meet specification. The one launched after it was R/2020/204 on 14 Aug 2020, for engine control unit software needs updating. You can also see every Mercedes-Benz recall and all recalls launched in 2020.


Source: DVSA recall R/2020/167, launched 14 August 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.