Mercedes-Benz EQV Recall R/2020/375: Mounted Suspension Struts Are Not Sufficiently Reinforced, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Jan 2021
- Launched
- 16
- vehicles in the UK
- SRX2009
- Manufacturer’s campaign code
Mercedes-Benz recalled EQV vehicles built between 11 September 2020 and 14 October 2020. The mounted suspension struts are not sufficiently reinforced. The dealer will replace the suspension struts with a sufficiently reinforced assembly. You won't usually pay for it.1
What’s Wrong
The mounted suspension struts are not sufficiently reinforced.
DVSA's Original Wording
Concern: MOUNTED SUSPENSION STRUTS ARE NOT SUFFICIENTLY REINFORCED Defect: The mounted suspension struts are not sufficiently reinforced. Remedy: Replace the suspension struts with a sufficiently reinforced assembly.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: mounted suspension struts are not sufficiently reinforced.
The Fix
The dealer will replace the suspension struts with a sufficiently reinforced assembly.
Are You Affected?
EQV built between 11 September 2020 and 14 October 2020 may be included. Mercedes-Benz estimates 16 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2009 or the DVSA reference R/2020/375. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EQVConnection between the front axle suspension strut and steering knuckle could loosen | Urgent | R/2021/396 | |
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| A Class, CLAVariant of rear axle brake hose | Urgent | R/2025/131 | |
| Esprinter 907Check axle drive module of rear axle | Book soon | R/2025/079 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/379 on 23 Dec 2020, for the mounted suspension struts are not sufficiently reinforced. The one launched after it was R/2020/386 on 12 Jan 2021, for the inner tie rods on the front axle steering are the improper length for the vehicle type. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and suspension recalls across every make.
Source: DVSA recall R/2020/375, launched 12 January 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.