Mercedes-Benz Evito BM447 Recall R/2020/379: The Mounted Suspension Struts Are Not Sufficiently Reinforced, Who Is Affected And What To Do
- Book soon
- How serious
- 23 Dec 2020
- Launched
- 16
- vehicles in the UK
- SRX2009
- Manufacturer’s campaign code
Mercedes-Benz recalled Evito BM447 vehicles built between 11 September 2020 and 14 October 2020. The mounted suspension struts are not sufficiently reinforced. The dealer will replace the suspension struts with a sufficiently reinforced assembly. You won't usually pay for it.1
What’s Wrong
The mounted suspension struts are not sufficiently reinforced.
DVSA's Original Wording
Concern: THE MOUNTED SUSPENSION STRUTS ARE NOT SUFFICIENTLY REINFORCED Defect: The mounted suspension struts are not sufficiently reinforced Remedy: Replace the suspension struts with a sufficiently reinforced assembly
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the mounted suspension struts are not sufficiently reinforced.
The Fix
The dealer will replace the suspension struts with a sufficiently reinforced assembly.
Are You Affected?
Evito BM447 built between 11 September 2020 and 14 October 2020 may be included. Mercedes-Benz estimates 16 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2009 or the DVSA reference R/2020/379. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Evito BM447Implausable signals of the rotary sensor within the electric drive can occur at high speeds | Urgent | R/2020/170 | |
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| A Class, CLAVariant of rear axle brake hose | Urgent | R/2025/131 | |
| Esprinter 907Check axle drive module of rear axle | Book soon | R/2025/079 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/345 on 23 Dec 2020, for on affected vehicles front and rear brake hoses may have sustained an outer cut. The one launched after it was R/2020/375 on 12 Jan 2021, for mounted suspension struts are not sufficiently reinforced. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and suspension recalls across every make.
Source: DVSA recall R/2020/379, launched 23 December 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.