Mercedes-Benz Sprinter Recall R/2021/097: A Software Update Of The Electronic Stability Programme (ESP) Control Unit Is Required, Who Is Affected And What To Do
- Urgent
- How serious
- 10 Mar 2021
- Launched
- 153
- vehicles in the UK
- SRV2108
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 25 May 2018 and 22 September 2020. A software update of the Electronic Stability Programme (ESP) control unit is required. The dealer will update the ESP control unit software in the affected vehicles. You won't usually pay for it.1
What’s Wrong
A software update of the Electronic Stability Programme (ESP) control unit is required.
DVSA's Original Wording
Concern: A SOFTWARE UPDATE OF THE ELECTRONIC STABILITY PROGRAMME (ESP) CONTROL UNIT IS REQUIRED Defect: A software update of the Electronic Stability Programme (ESP) control unit is required. Remedy: Update the ESP control unit software in the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a software update of the electronic stability programme (ESP) control unit is required.
The Fix
The dealer will update the ESP control unit software in the affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sprinter built between 25 May 2018 and 22 September 2020 may be included. Mercedes-Benz estimates 153 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2108 or the DVSA reference R/2021/097. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/027 on 9 Mar 2021, for the screw connection of the power supply on the starter may not have been installed…. The one launched after it was R/2021/024 on 16 Mar 2021, for the accelerator pedal may not have been mounted on the vehicle in accordance with the…. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and brake recalls across every make.
Source: DVSA recall R/2021/097, launched 10 March 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.