Mercedes-Benz Sprinter Recall R/2021/163: The Retaining Washer On The Bolt Connecting The Brake Pedal To Its Bearing Block Could…, Who Is Affected And What To Do
- Urgent
- How serious
- 27 May 2021
- Launched
- 44,820
- vehicles in the UK
- SRV2109
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 22 March 2018 and 19 March 2020. The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose. The dealer will secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles. You won't usually pay for it.1
What’s Wrong
The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
DVSA's Original Wording
Concern: THE RETAINING WASHER ON THE BOLT CONNECTING THE BRAKE PEDAL TO ITS BEARING BLOCK COULD COME LOOSE Defect: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose. Remedy: Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
The Fix
The dealer will secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
Are You Affected?
Sprinter built between 22 March 2018 and 19 March 2020 may be included. Mercedes-Benz estimates 44,820 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2109 or the DVSA reference R/2021/163. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/110 on 13 May 2021, for the behaviour of the emergency call system might not meet specifications. The one launched after it was R/2021/145 on 28 May 2021, for the bonding between the glass panel and the sliding roof frame might not meet…. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and brake recalls across every make.
Source: DVSA recall R/2021/163, launched 27 May 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.