Mercedes-Benz EQE Recall R/2022/348: The Manufacturer Has Determined That Certain EQE (295 Platform) Vehicles Might Not Be…, Who Is Affected And What To Do

DVSA reference R/2022/348, campaign code SRPC2252. Data updated daily from DVSA.

Urgent
How serious
4 Jan 2023
Launched
4
vehicles in the UK
SRPC2252
Manufacturer’s campaign code

Mercedes-Benz recalled EQE vehicles built between 17 December 2021 and 7 March 2022. Certain EQE (295 platform) vehicles might not be equipped with the correct Electronic Stability Program (ESP) software version. The recall notice describes the fix as: as a precautionary measure the manufacturer will update the software of the ESP control unit. You won't usually pay for it.1

What’s Wrong

Certain EQE (295 platform) vehicles might not be equipped with the correct Electronic Stability Program (ESP) software version.

DVSA's Original Wording

Concern: The manufacturer has determined that certain EQE (295 platform) vehicles might not be equipped with the correct Electronic Stability Program (ESP) software version. Defect: The manufacturer has determined that certain EQE (295 platform) vehicles might not be equipped with the correct Electronic Stability Program (ESP) software version. Remedy: As a precautionary measure the manufacturer will update the software of the ESP control unit.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the manufacturer has determined that certain EQE (295 platform) vehicles might not be equipped with the correct Electronic Stability Program (ESP) software version.

The Fix

The recall notice describes the fix as: as a precautionary measure the manufacturer will update the software of the ESP control unit. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

EQE built between 17 December 2021 and 7 March 2022 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2252 or the DVSA reference R/2022/348. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
EQE, EQSMemory overflow battery management systemUrgentR/2024/257
AMG GT, C Class, CLE, E Class and 5 moreSystem protectionLowR/2024/130
EQE, GLCOn affected vehicles the bonding of the front rear and fixed side windows might not meet specificationsLowR/2023/328
EQE, EQSOn affected vehicles software of the electric drivetrain might not meet specificationsLowR/2023/193

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/360 on 12 Dec 2022, for the connection of the B-pillar trim to the structural inlay might not meet specifications. The one launched after it was R/2022/364 on 20 Jan 2023, for on certain vehicles the steering coupling might not be tightened with the specified torque. You can also see every Mercedes-Benz recall, all recalls launched in 2023 and brake recalls across every make.


Source: DVSA recall R/2022/348, launched 4 January 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.