Mercedes-Benz C Class Recall R/2023/246: On Affected Vehicles The Cable Lug Of The 48V Ground Connection In The Engine Compartment…, Who Is Affected And What To Do
- Urgent
- How serious
- 4 Sep 2023
- Launched
- 6,902
- vehicles in the UK
- SRPC2329/5490104
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 29 January 2019 and 19 April 2023. The cable lug of the 48V ground connection in the engine compartment might not be fixed correctly. The dealer will check the bolting of the ground connection on the affected vehicles and repair if necessary. You won't usually pay for it.1
What’s Wrong
The cable lug of the 48V ground connection in the engine compartment might not be fixed correctly.
DVSA's Original Wording
Concern: On affected vehicles the cable lug of the 48V ground connection in the engine compartment might not be fixed correctly. Defect: On affected vehicles the cable lug of the 48V ground connection in the engine compartment might not be fixed correctly.� Remedy: Check the bolting of the ground connection on the affected vehicles and repair if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles the cable lug of the 48V ground connection in the engine compartment might not be fixed correctly.
The Fix
The dealer will check the bolting of the ground connection on the affected vehicles and repair if necessary.
Are You Affected?
C Class built between 29 January 2019 and 19 April 2023 may be included. Mercedes-Benz estimates 6,902 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2329/5490104 or the DVSA reference R/2023/246. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/223 on 29 Aug 2023, for on affected vehicles the fuel pump impeller might not meet specifications and may deform. The one launched after it was R/2023/265 on 13 Sep 2023, for on affected vehicles the screw connection of the partition wall might not meet…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2023 and high-voltage battery recalls across every make.
Source: DVSA recall R/2023/246, launched 4 September 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.