Polestar Polestar 2 Recall R/2021/061: High Voltage Contactors In The Battery Energy Control Module May Open During Driving, Who Is Affected And What To Do
- Urgent
- How serious
- 24 Feb 2021
- Launched
- 2,381
- vehicles in the UK
- R10079
- Manufacturer’s campaign code
Polestar recalled Polestar 2 vehicles built between 9 December 2019 and 4 February 2021. High voltage contactors may open during driving resulting in a risk that the high voltage system may be unintentionally disconnected causing a loss of propulsion. The recall notice describes the fix as: software upgrade to be carried out. You won't usually pay for it.1
What’s Wrong
High voltage contactors may open during driving resulting in a risk that the high voltage system may be unintentionally disconnected causing a loss of propulsion.
DVSA's Original Wording
Concern: HIGH VOLTAGE CONTACTORS IN THE BATTERY ENERGY CONTROL MODULE MAY OPEN DURING DRIVING Defect: High voltage contactors may open during driving resulting in a risk that the high voltage system may be unintentionally disconnected causing a loss of propulsion. Remedy: Software upgrade to be carried out.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in a risk that the high voltage system may be unintentionally disconnected causing a loss of propulsion.
The Fix
The recall notice describes the fix as: software upgrade to be carried out. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Polestar 2 built between 9 December 2019 and 4 February 2021 may be included. Polestar estimates 2,381 vehicles in the UK. Enter your registration to check, then confirm by VIN with Polestar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Polestar.
- Book with any franchised Polestar dealer, quoting the campaign code R10079 or the DVSA reference R/2021/061. See how to get a Polestar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Polestar 2A joint in the front suspension may have been incorrectly attached during the manufacturing process | Book soon | R/2023/203 | |
| Polestar 2Tin plating on bulk capacitor terminals could cause short curcuit and stalling while driving | Urgent | R/2020/306 | |
| Polestar 1There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached | Urgent | R/2023/156 | |
| Polestar 1Investigations have identified that there may be a potential issue with the high-voltage battery | Urgent | R/2022/358 | |
| Polestar PS2An internal reset in the battery energy control module causes the control unit to open the high voltage conectors during driving | Urgent | R/2020/279 |
This is one of 12 Polestar recalls in DVSA’s data. The Polestar recall launched before it was R/2020/306 on 30 Oct 2020, for tin plating on bulk capacitor terminals could cause short curcuit and stalling while…. The one launched after it was R/2022/358 on 19 Dec 2022, for investigations have identified that there may be a potential issue with the high-voltage…. You can also see every Polestar recall, all recalls launched in 2021 and high-voltage battery recalls across every make.
Source: DVSA recall R/2021/061, launched 24 February 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.