Polestar Polestar PS2 Recall R/2020/279: An Internal Reset In The Battery Energy Control Module Causes The Control Unit To Open The…, Who Is Affected And What To Do
- Urgent
- How serious
- 1 Oct 2020
- Launched
- 929
- vehicles in the UK
- R10053
- Manufacturer’s campaign code
Polestar recalled Polestar PS2 vehicles built between 25 December 2019 and 9 September 2020. An internal reset in the Battery Energy Control Module (BECM) causes the control unit to open the high voltage connectors during driving. The recall notice describes the fix as: download upgraded software. You won't usually pay for it.1
What’s Wrong
An internal reset in the Battery Energy Control Module (BECM) causes the control unit to open the high voltage connectors during driving.
DVSA's Original Wording
Concern: AN INTERNAL RESET IN THE BATTERY ENERGY CONTROL MODULE CAUSES THE CONTROL UNIT TO OPEN THE HIGH VOLTAGE CONECTORS DURING DRIVING Defect: An internal reset in the Battery Energy Control Module (BECM) causes the control unit to open the high voltage connectors during driving. Remedy: Download upgraded software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: an internal reset in the battery energy control module causes the control unit to open the high voltage conectors during driving.
The Fix
The recall notice describes the fix as: download upgraded software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Polestar PS2 built between 25 December 2019 and 9 September 2020 may be included. Polestar estimates 929 vehicles in the UK. Enter your registration to check, then confirm by VIN with Polestar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Polestar.
- Book with any franchised Polestar dealer, quoting the campaign code R10053 or the DVSA reference R/2020/279. See how to get a Polestar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Polestar PS2The headlamps are adjusted too high | Book soon | R/2020/278 | |
| Polestar 1There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached | Urgent | R/2023/156 | |
| Polestar 1Investigations have identified that there may be a potential issue with the high-voltage battery | Urgent | R/2022/358 | |
| Polestar 2High voltage contactors in the battery energy control module may open during driving | Urgent | R/2021/061 |
This is one of 12 Polestar recalls in DVSA’s data. The Polestar recall launched before it was R/2020/278 on 1 Oct 2020, for the headlamps are adjusted too high. The one launched after it was R/2020/306 on 30 Oct 2020, for tin plating on bulk capacitor terminals could cause short curcuit and stalling while…. You can also see every Polestar recall, all recalls launched in 2020 and high-voltage battery recalls across every make.
Source: DVSA recall R/2020/279, launched 1 October 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.