Polestar Polestar 1 Recall R/2022/358: Investigations Have Identified That There May Be A Potential Issue With The High-voltage…, Who Is Affected And What To Do
- Urgent
- How serious
- 19 Dec 2022
- Launched
- 5
- vehicles in the UK
- R10202
- Manufacturer’s campaign code
Polestar recalled Polestar 1 vehicles built between 11 September 2012 and 12 May 2021. Investigations have identified that there may be a potential issue with the high-voltage battery. The recall notice describes the fix as: as an interim solution due to hardware component availability issues software should be downloaded to the vehicle which will prevent the battery from being fully charged. You won't usually pay for it.1
What’s Wrong
Investigations have identified that there may be a potential issue with the high-voltage battery.
DVSA's Original Wording
Concern: Investigations have identified that there may be a potential issue with the high-voltage battery. Defect: Investigations have identified that there may be a potential issue with the high-voltage battery. Remedy: As an interim solution due to hardware component availability issues software should be downloaded to the vehicle which will prevent the battery from being fully charged.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: investigations have identified that there may be a potential issue with the high-voltage battery.
The Fix
The recall notice describes the fix as: as an interim solution due to hardware component availability issues software should be downloaded to the vehicle which will prevent the battery from being fully charged. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Polestar 1 built between 11 September 2012 and 12 May 2021 may be included. Polestar estimates 5 vehicles in the UK. Enter your registration to check, then confirm by VIN with Polestar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Polestar.
- Book with any franchised Polestar dealer, quoting the campaign code R10202 or the DVSA reference R/2022/358. See how to get a Polestar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Polestar 1There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached | Urgent | R/2023/156 | |
| Polestar 2High voltage contactors in the battery energy control module may open during driving | Urgent | R/2021/061 | |
| Polestar PS2An internal reset in the battery energy control module causes the control unit to open the high voltage conectors during driving | Urgent | R/2020/279 |
This is one of 12 Polestar recalls in DVSA’s data. The Polestar recall launched before it was R/2021/061 on 24 Feb 2021, for high voltage contactors in the battery energy control module may open during driving. The one launched after it was R/2023/156 on 25 May 2023, for there is a potential for the high voltage battery to overheat when fully charged and the…. You can also see every Polestar recall, all recalls launched in 2022 and high-voltage battery recalls across every make.
Source: DVSA recall R/2022/358, launched 19 December 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.