Polestar Polestar 1 Recall R/2023/156: There Is A Potential For The High Voltage Battery To Overheat When Fully Charged And The…, Who Is Affected And What To Do
- Urgent
- How serious
- 25 May 2023
- Launched
- 5
- vehicles in the UK
- R10216
- Manufacturer’s campaign code
Polestar recalled Polestar 1 vehicles built between 11 September 2019 and 12 May 2021. There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached. The dealer will replace the battery cell modules and restore the electric driving range to full capacity if the temporary software fix from R10202 has been previously downloaded to the vehicle. You won't usually pay for it.1
What’s Wrong
There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached.
DVSA's Original Wording
Concern: There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached. Defect: There is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached. Remedy: Replace the battery cell modules and restore the electric driving range to full capacity if the temporary software fix from R10202 has been previously downloaded to the vehicle.
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The Risk
The recall notice describes the concern as: there is a potential for the high voltage battery to overheat when fully charged and the vehicle remains plugged in once full charge is reached.
The Fix
The dealer will replace the battery cell modules and restore the electric driving range to full capacity if the temporary software fix from R10202 has been previously downloaded to the vehicle. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Polestar 1 built between 11 September 2019 and 12 May 2021 may be included. Polestar estimates 5 vehicles in the UK. Enter your registration to check, then confirm by VIN with Polestar, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Polestar.
- Book with any franchised Polestar dealer, quoting the campaign code R10216 or the DVSA reference R/2023/156. See how to get a Polestar recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Polestar 1Investigations have identified that there may be a potential issue with the high-voltage battery | Urgent | R/2022/358 | |
| Polestar 2High voltage contactors in the battery energy control module may open during driving | Urgent | R/2021/061 | |
| Polestar 2Tin plating on bulk capacitor terminals could cause short curcuit and stalling while driving | Urgent | R/2020/306 | |
| Polestar PS2An internal reset in the battery energy control module causes the control unit to open the high voltage conectors during driving | Urgent | R/2020/279 |
This is one of 12 Polestar recalls in DVSA’s data. The Polestar recall launched before it was R/2022/358 on 19 Dec 2022, for investigations have identified that there may be a potential issue with the high-voltage…. The one launched after it was R/2023/203 on 11 Jul 2023, for a joint in the front suspension may have been incorrectly attached during the…. You can also see every Polestar recall, all recalls launched in 2023 and high-voltage battery recalls across every make.
Source: DVSA recall R/2023/156, launched 25 May 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.