Toyota Auris HV, Prius Recall R/2020/190: Under Certain Circumstances The Hybrid Unit May Shut Down And Cause Loss Of Motive Power, Who Is Affected And What To Do
- Urgent
- How serious
- 27 Jul 2020
- Launched
- 55,724
- vehicles in the UK
- 20SMD-058
- Manufacturer’s campaign code
Toyota recalled Auris HV, Prius vehicles built between 5 February 2014 and 30 November 2018. Under certain circumstances the hybrid unit may shut down and cause loss of motive power. The dealer will reprogram the power management ECU. You won't usually pay for it.1
What’s Wrong
Under certain circumstances the hybrid unit may shut down and cause loss of motive power.
DVSA's Original Wording
Concern: UNDER CERTAIN CIRCUMSTANCES THE HYBRID UNIT MAY SHUT DOWN AND CAUSE LOSS OF MOTIVE POWER Defect: Under certain circumstances the hybrid unit may shut down and cause loss of motive power. Remedy: Reprogram the Power Management ECU.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: under certain circumstances the hybrid unit may shut down and cause loss of motive power.
The Fix
The dealer will reprogram the power management ECU. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Auris HV, Prius built between 5 February 2014 and 30 November 2018 may be included. Toyota estimates 55,724 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code 20SMD-058 or the DVSA reference R/2020/190. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| PriusRelay and Wire Harness installation on certain Prius | Book soon | R/2026/027 | |
| Prius, Prius PHVIncorrect programming in relation to transmission shift position status might cause hybrid system to shut down | Urgent | R/2021/332 | |
| PriusThe pre-crash brake assist function can be delayed | Urgent | R/2021/260 | |
| Prius, Prius PHVImproper assembly of the electrical contacts in the driver's seat belt reminder switch | Urgent | R/2020/025 | |
| PriusAn electrical short circuit in the combination meter could occur | Urgent | R/2019/440 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2020/065 on 6 Jul 2020, for several fixations on the rear axle component were not tightened correctly. The one launched after it was R/2020/142 on 3 Aug 2020, for the front lower suspension arms may have cracks on some portions of its surface. You can also see every Toyota recall, the Toyota Prius recall history, all recalls launched in 2020 and loss of power recalls across every make.
Source: DVSA recall R/2020/190, launched 27 July 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.