Toyota RAV4 Recall R/2020/142: The Front Lower Suspension Arms May Have Cracks On Some Portions Of Its Surface, Who Is Affected And What To Do
- Book soon
- How serious
- 3 Aug 2020
- Launched
- 791
- vehicles in the UK
- VGG15
- Manufacturer’s campaign code
Toyota recalled RAV4 vehicles built between 25 September 2019 and 25 October 2019. The front lower suspension arms may have cracks on some portions of its surface. The dealer will replace the front lower arms of affected vehicles. You won't usually pay for it.1
What’s Wrong
The front lower suspension arms may have cracks on some portions of its surface.
DVSA's Original Wording
Concern: THE FRONT LOWER SUSPENSION ARMS MAY HAVE CRACKS ON SOME PORTIONS OF ITS SURFACE Defect: The front lower suspension arms may have cracks on some portions of its surface. Remedy: Replace the front lower arms of affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the front lower suspension arms may have cracks on some portions of its surface.
The Fix
The dealer will replace the front lower arms of affected vehicles.
Are You Affected?
RAV4 built between 25 September 2019 and 25 October 2019 may be included. Toyota estimates 791 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code VGG15 or the DVSA reference R/2020/142. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| BZ4X, C-HR, Highlander, Landcruiser and 3 moreParking Assist ECU reprogram on multiple models | Low | R/2025/466 | |
| C-HR, C-HR Plug IN, Corolla, Corolla Cross and 6 moreCombination meter reprogramming on multiple models | Low | R/2025/270 | |
| Aygo, BZ4X, C-HR, Corolla and 6 moreOn affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations | Urgent | R/2023/279 | |
| RAV4The force-limiter in the seat belt retractor may not operate as designed | Urgent | R/2022/326 | |
| Corolla, Highlander, Mirai, RAV4 and 1 moreThe emergency calling system (ecall) may not function when required | Book soon | R/2021/315 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2020/190 on 27 Jul 2020, for under certain circumstances the hybrid unit may shut down and cause loss of motive power. The one launched after it was R/2020/019 on 5 Oct 2020, for takata airbag inflator may rupture on deployment. You can also see every Toyota recall, the Toyota RAV4 recall history, all recalls launched in 2020 and suspension recalls across every make.
Source: DVSA recall R/2020/142, launched 3 August 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.