Toyota Proace Recall R/2021/250: The Welding Of The Rear Suspension Spring Holder May Not Be To Specification, Who Is Affected And What To Do
- Book soon
- How serious
- 13 Sep 2021
- Launched
- 50
- vehicles in the UK
- 21SMD-056
- Manufacturer’s campaign code
Toyota recalled Proace vehicles built between 16 April 2021 and 24 April 2021. The welding of the rear suspension spring holder on the underbody of the vehicle may not be to specification. The dealer will apply additional welding to the spring holder. You won't usually pay for it.1
What’s Wrong
The welding of the rear suspension spring holder on the underbody of the vehicle may not be to specification.
DVSA's Original Wording
Concern: THE WELDING OF THE REAR SUSPENSION SPRING HOLDER MAY NOT BE TO SPECIFICATION Defect: The welding of the rear suspension spring holder on the underbody of the vehicle may not be to specification. Remedy: Apply additional welding to the spring holder.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the welding of the rear suspension spring holder may not be to specification.
The Fix
The dealer will apply additional welding to the spring holder.
Are You Affected?
Proace built between 16 April 2021 and 24 April 2021 may be included. Toyota estimates 50 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code 21SMD-056 or the DVSA reference R/2021/250. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace City | Urgent | R/2026/200 | |
| Proace, Proace CityPotential defect of fuel supply rail on certain Toyota Proace and Proace City | Urgent | R/2026/017 | |
| Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace City | Low | R/2025/552 | |
| Proace, Proace VersoEngine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso models | Low | R/2025/489 | |
| ProaceFaulty rear brake discs concern on certain Toyota Proace | Urgent | R/2025/402 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2021/051 on 16 Aug 2021, for the possibility that the engine timing belt may wear out prematurely. The one launched after it was R/2021/303 on 27 Sep 2021, for engine management software could cause the oil/vacuum pump to become damaged. You can also see every Toyota recall, all recalls launched in 2021 and suspension recalls across every make.
Source: DVSA recall R/2021/250, launched 13 September 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.