Citroën C-Crosser Recall R/2011/015: Short Circuit May Occur, Who Is Affected And What To Do
- Urgent
- How serious
- 15 Feb 2011
- Launched
- 45
- vehicles in the UK
- MJF
- Manufacturer’s campaign code
Citroën recalled C-Crosser vehicles built between 8 June 2007 and 25 January 2008. Connectors intended to supply the electric front seats fitted to some versions are not used and are located under the rear footwell carpets. The recall notice describes the fix as: the operation involves repositioning these electrical supply wires for the two front seats to move them higher up on the seat frame. You won't usually pay for it.1
What’s Wrong
Connectors intended to supply the electric front seats fitted to some versions are not used and are located under the rear footwell carpets. If these connectors come into contact with water of melted snow and de-icing agents they may corrode over a period of time and cause localised electrical overheating.
DVSA's Original Wording
Concern: SHORT CIRCUIT MAY OCCUR Defect: On affected vehicles connectors intended to supply the electric front seats fitted to some versions are not used and are located under the rear footwell carpets. If these connectors come into contact with water of melted snow and de-icing agents they may corrode over a period of time and cause localised electrical overheating. Remedy: The operation involves repositioning these electrical supply wires for the two front seats to move them higher up on the seat frame.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: short circuit may occur.
The Fix
The recall notice describes the fix as: the operation involves repositioning these electrical supply wires for the two front seats to move them higher up on the seat frame.
Are You Affected?
C-Crosser built between 8 June 2007 and 25 January 2008 may be included. Citroën estimates 45 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MJF or the DVSA reference R/2011/015. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-Crosser, C4 AircrossAncillaries belt tensioner mounting may not be correct to specification | Low | R/2018/348 | |
| C-CrosserAdhesive used to fix sunroof glass assembly to outer frame may not be to correct specification | Low | R/2018/344 | |
| C-CrosserWater ingress may cause windscreen wiper motor to fail | Book soon | R/2018/114 | |
| C-CrosserMalfunction causing instrument panel functions to become inoperable | Book soon | R/2015/161 | |
| C-CrosserLoss of power steering assistance | Urgent | R/2014/125 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2011/003 on 17 Jan 2011, for rear seat security may fail in an impact. The one launched after it was R/2011/018 on 22 Feb 2011, for fuel may leak. You can also see every Citroën recall, all recalls launched in 2011 and fire risk recalls across every make.
Source: DVSA recall R/2011/015, launched 15 February 2011. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.