Citroën Dispatch, Spacetourer Recall R/2019/437: One Or More Fixations Of The Seatbelts Lower Bolts May Not Be Tightened Correctly, Who Is Affected And What To Do
- Urgent
- How serious
- 30 Mar 2020
- Launched
- 3,111
- vehicles in the UK
- HBN
- Manufacturer’s campaign code
Citroën recalled Dispatch, Spacetourer vehicles built between 17 December 2018 and 26 April 2019. The tightening and positioning of the seat belt lower bolts may be incorrect. The recall notice describes the fix as: this campaign consists of checking and if necessary correcting both the position of the bolt and the tightening torque of all of the lower fixings of the seat belts. You won't usually pay for it.1
What’s Wrong
The tightening and positioning of the seat belt lower bolts may be incorrect.
DVSA's Original Wording
Concern: ONE OR MORE FIXATIONS OF THE SEATBELTS LOWER BOLTS MAY NOT BE TIGHTENED CORRECTLY Defect: The tightening and positioning of the seat belt lower bolts may be incorrect. Remedy: This campaign consists of checking and if necessary correcting both the position of the bolt and the tightening torque of all of the lower fixings of the seat belts.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: one or more fixations of the seatbelts lower bolts may not be tightened correctly.
The Fix
The recall notice describes the fix as: this campaign consists of checking and if necessary correcting both the position of the bolt and the tightening torque of all of the lower fixings of the seat belts.
Are You Affected?
Dispatch, Spacetourer built between 17 December 2018 and 26 April 2019 may be included. Citroën estimates 3,111 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HBN or the DVSA reference R/2019/437. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, DispatchWater pump pulley | Low | R/2026/110 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/436 on 30 Mar 2020, for one or more fixations of the seatbelts and one ground cable may not be tightened correctly. The one launched after it was R/2020/069 on 30 Mar 2020, for possible non conformity of seals in front wheel arches could lead to water ingress into…. You can also see every Citroën recall, all recalls launched in 2020 and seat belt recalls across every make.
Source: DVSA recall R/2019/437, launched 30 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.