Citroën Dispatch, Spacetourer Recall R/2020/069: Possible Non Conformity Of Seals In Front Wheel Arches Could Lead To Water Ingress Into…, Who Is Affected And What To Do
- Book soon
- How serious
- 30 Mar 2020
- Launched
- 84
- vehicles in the UK
- HBT
- Manufacturer’s campaign code
Citroën recalled Dispatch, Spacetourer vehicles built between 8 May 2019 and 30 October 2019. Possible non-conformity of certain seals in the front wheel arches could lead to water ingress into the passenger compartment. The recall notice describes the fix as: resealing these areas checking for the presence of water in the passenger compartment and replacing certain components in the interior if required. You won't usually pay for it.1
What’s Wrong
Possible non-conformity of certain seals in the front wheel arches could lead to water ingress into the passenger compartment.
DVSA's Original Wording
Concern: POSSIBLE NON CONFORMITY OF SEALS IN FRONT WHEEL ARCHES COULD LEAD TO WATER INGRESS INTO CERTAIN ELECTRONIC UNITS Defect: Possible non-conformity of certain seals in the front wheel arches could lead to water ingress into the passenger compartment. Remedy: Resealing these areas checking for the presence of water in the passenger compartment and replacing certain components in the interior if required
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to water ingress into the passenger compartment.
The Fix
The recall notice describes the fix as: resealing these areas checking for the presence of water in the passenger compartment and replacing certain components in the interior if required.
Are You Affected?
Dispatch, Spacetourer built between 8 May 2019 and 30 October 2019 may be included. Citroën estimates 84 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HBT or the DVSA reference R/2020/069. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, DispatchWater pump pulley | Low | R/2026/110 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/437 on 30 Mar 2020, for one or more fixations of the seatbelts lower bolts may not be tightened correctly. The one launched after it was R/2020/077 on 30 Mar 2020, for the tightening of the rear suspension fixings may not be to specification. You can also see every Citroën recall and all recalls launched in 2020.
Source: DVSA recall R/2020/069, launched 30 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.