Citroën DS7 Crossback Recall R/2021/349: Possible Sharp Edges Present On The Components Of The Curtain Air Bag After Deployment, Who Is Affected And What To Do
- Urgent
- How serious
- 18 Oct 2021
- Launched
- 13
- vehicles in the UK
- HVJ
- Manufacturer’s campaign code
Citroën recalled DS7 Crossback vehicles built between 28 September 2020 and 31 March 2021. Possible sharp edges present on the components of the curtain airbag after deployment. The dealer will install an additional metal location strap to the grab handle in the proximity of the curtain airbag. You won't usually pay for it.1
What’s Wrong
Possible sharp edges present on the components of the curtain airbag after deployment.
DVSA's Original Wording
Concern: POSSIBLE SHARP EDGES PRESENT ON THE COMPONENTS OF THE CURTAIN AIR BAG AFTER DEPLOYMENT Defect: Possible sharp edges present on the components of the curtain airbag after deployment. Remedy: Install an additional metal location strap to the grab handle in the proximity of the curtain airbag.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: possible sharp edges present on the components of the curtain air bag after deployment.
The Fix
The dealer will install an additional metal location strap to the grab handle in the proximity of the curtain airbag.
Are You Affected?
DS7 Crossback built between 28 September 2020 and 31 March 2021 may be included. Citroën estimates 13 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HVJ or the DVSA reference R/2021/349. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| DS7 CrossbackOn the affected vehicles some DS7 CROSSBACK equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive | Urgent | R/2022/275 | |
| C5 Aircross, DS7 CrossbackThe engine management software calibration could be incorrect | Urgent | R/2022/234 | |
| DS7 CrossbackA high voltage battery where there is a mismatch in the voltgage of the individual cells | Urgent | R/2022/224 | |
| DS7 CrossbackPossibility of leakage of fuel from the auxillary heater unit | Urgent | R/2022/105 | |
| C4 Picasso, C5 Aircross, DS7 CrossbackThe filtering performance of the diesel particulate filter may not meet the required specification | Low | R/2020/330 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/253 on 5 Jul 2021, for there may be an incorrect tightening torque application on the rear wheel hub. The one launched after it was R/2021/355 on 26 Oct 2021, for the seat fastening to the anchor plate is not correct to specification. You can also see every Citroën recall, all recalls launched in 2021 and airbag recalls across every make.
Source: DVSA recall R/2021/349, launched 18 October 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.