Citroën DS7 Crossback Recall R/2022/224: A High Voltage Battery Where There Is A Mismatch In The Voltgage Of The Individual Cells, Who Is Affected And What To Do
- Urgent
- How serious
- 21 Jul 2022
- Launched
- 1
- vehicles in the UK
- JBS
- Manufacturer’s campaign code
Citroën recalled DS7 Crossback vehicles built between 4 October 2019 and 26 November 2019. A high voltage battery where there is a mismatch in the voltage of the individual cells. The dealer will replace the high voltage battery. You won't usually pay for it.1
What’s Wrong
A high voltage battery where there is a mismatch in the voltage of the individual cells.
DVSA's Original Wording
Concern: A HIGH VOLTAGE BATTERY WHERE THERE IS A MISMATCH IN THE VOLTGAGE OF THE INDIVIDUAL CELLS Defect: A high voltage battery where there is a mismatch in the voltage of the individual cells. Remedy: Replace the high voltage battery.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a high voltage battery where there is a mismatch in the voltgage of the individual cells.
The Fix
The dealer will replace the high voltage battery.
Are You Affected?
DS7 Crossback built between 4 October 2019 and 26 November 2019 may be included. Citroën estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code JBS or the DVSA reference R/2022/224. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| DS7 CrossbackOn the affected vehicles some DS7 CROSSBACK equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive | Urgent | R/2022/275 | |
| C5 Aircross, DS7 CrossbackThe engine management software calibration could be incorrect | Urgent | R/2022/234 | |
| DS7 CrossbackPossibility of leakage of fuel from the auxillary heater unit | Urgent | R/2022/105 | |
| DS7 CrossbackPossible sharp edges present on the components of the curtain air bag after deployment | Urgent | R/2021/349 | |
| C4 Picasso, C5 Aircross, DS7 CrossbackThe filtering performance of the diesel particulate filter may not meet the required specification | Low | R/2020/330 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2022/207 on 13 Jul 2022, for some vehicles have been produced without the required earthing connection on the…. The one launched after it was R/2022/230 on 25 Jul 2022, for the rear hub bearing locating bolts may be incorrectly tightened. You can also see every Citroën recall, all recalls launched in 2022 and high-voltage battery recalls across every make.
Source: DVSA recall R/2022/224, launched 21 July 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.