Citroën DS7 Crossback Recall R/2022/275: On The Affected Vehicles Some DS7 CROSSBACK Equipped With ESP (Electronic Stability…, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Sep 2022
- Launched
- 6
- vehicles in the UK
- JKA
- Manufacturer’s campaign code
Citroën recalled DS7 Crossback vehicles built between 30 April 2022 and 27 August 2022. Affected vehicles equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive. The dealer will update the ESP calibration software. You won't usually pay for it.1
What’s Wrong
Affected vehicles equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive.
DVSA's Original Wording
Concern: On the affected vehicles some DS7 CROSSBACK equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive Defect: Affected vehicles equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive Remedy: Update the ESP calibration software
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on the affected vehicles some DS7 CROSSBACK equipped with ESP (electronic stability program) may be fitted with the incorrect calibration when operating in All-Wheel Drive.
The Fix
The dealer will update the ESP calibration software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
DS7 Crossback built between 30 April 2022 and 27 August 2022 may be included. Citroën estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code JKA or the DVSA reference R/2022/275. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 Aircross, DS7 CrossbackThe engine management software calibration could be incorrect | Urgent | R/2022/234 | |
| DS7 CrossbackA high voltage battery where there is a mismatch in the voltgage of the individual cells | Urgent | R/2022/224 | |
| DS7 CrossbackPossibility of leakage of fuel from the auxillary heater unit | Urgent | R/2022/105 | |
| DS7 CrossbackPossible sharp edges present on the components of the curtain air bag after deployment | Urgent | R/2021/349 | |
| C4 Picasso, C5 Aircross, DS7 CrossbackThe filtering performance of the diesel particulate filter may not meet the required specification | Low | R/2020/330 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2022/242 on 8 Aug 2022, for the efficiency of the handbrake and service brake may be compromised. The one launched after it was R/2022/299 on 17 Oct 2022, for the lower metal engine protection guard and the underside of the engine exhaust system…. You can also see every Citroën recall, all recalls launched in 2022 and brake recalls across every make.
Source: DVSA recall R/2022/275, launched 20 September 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.