Citroën C5 Aircross PHEV Recall R/2024/273: Citroen C5 Aircross PHEV Traction Battery, Who Is Affected And What To Do
- Urgent
- How serious
- 1 Jul 2024
- Launched
- 83
- vehicles in the UK
- ML6-241081CO
- Manufacturer’s campaign code
Citroën recalled C5 Aircross PHEV vehicles built between 20 January 2020 and 14 April 2021. There is a fault in the High Voltage (HV) Battery which could potentially lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire. The dealer will replace the high voltage battery. You won't usually pay for it.1
What’s Wrong
There is a fault in the High Voltage (HV) Battery which could potentially lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire.
DVSA's Original Wording
Concern: Citroen C5 Aircross PHEV Traction Battery Defect: On affected vehicles there is a fault in the High Voltage (HV) Battery which could potentially lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire. Remedy: Replace the High Voltage Battery.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire.
The Fix
The dealer will replace the high voltage battery.
Are You Affected?
C5 Aircross PHEV built between 20 January 2020 and 14 April 2021 may be included. Citroën estimates 83 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code ML6-241081CO or the DVSA reference R/2024/273. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 Aircross PHEVAffected vehicles may face the risk of perforation of the HV battery reinforcing plate/battery cover over the vehicle lifetime due to water intrusion | Urgent | R/2023/100 | |
| C5 Aircross V2MCU inverter | Urgent | R/2026/162 | |
| C3 V5Power steering wiring harness | Urgent | R/2026/068 | |
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/242 on 3 Jun 2024, for citroen Berlingo -K9 engine software. The one launched after it was R/2024/315 on 5 Aug 2024, for citroen Dispatch (K0) rear springs. You can also see every Citroën recall, the Citroën C5 Aircross recall history, all recalls launched in 2024 and high-voltage battery recalls across every make.
Source: DVSA recall R/2024/273, launched 1 July 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.