Mercedes-Benz Viano, Vito Recall R/2009/142: Rear Vent Window Could Detach, Who Is Affected And What To Do
- Low
- How serious
- 19 Jan 2010
- Launched
- 731
- vehicles in the UK
- C196
- Manufacturer’s campaign code
Mercedes-Benz recalled Viano, Vito vehicles built between 1 January 2005 and 31 December 2006. The pane of the rear vent window could work loose from both of the front supports. The dealer will replace the both rear vent windows. You won't usually pay for it.1
What’s Wrong
The pane of the rear vent window could work loose from both of the front supports. As a result it is possible that the window could detach from the body and fall away.
DVSA's Original Wording
Concern: REAR VENT WINDOW COULD DETACH Defect: It has been identified that the pane of the rear vent window could work loose from both of the front supports. As a result it is possible that the window could detach from the body and fall away. Remedy: Recalled vehicles will have both rear vent windows replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: rear vent window could detach.
The Fix
The dealer will replace the both rear vent windows.
Are You Affected?
Viano, Vito built between 1 January 2005 and 31 December 2006 may be included. Mercedes-Benz estimates 731 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code C196 or the DVSA reference R/2009/142. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VianoVariant of driver's airbag | Urgent | R/2025/262 | |
| VianoVariant of driver's airbag | Urgent | R/2025/261 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VianoThe driver's airbag may not correctly deploy if activated | Urgent | R/2021/413 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2009/151 on 12 Jan 2010, for risk of fire. The one launched after it was R/2010/008 on 11 Mar 2010, for fire may occur. You can also see every Mercedes-Benz recall and all recalls launched in 2010.
Source: DVSA recall R/2009/142, launched 19 January 2010. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.