Mercedes-Benz Viano, Vito Recall R/2012/007: A Pillar Check Strap May Detach, Who Is Affected And What To Do
- Urgent
- How serious
- 29 Feb 2012
- Launched
- 16
- vehicles in the UK
- P184
- Manufacturer’s campaign code
Mercedes-Benz recalled Viano, Vito vehicles. In a situation where the window airbag is deployed the trim that covers the airbag may not stay in a safe position and as such could present an additional risk of injury to the occupant. The recall notice describes the fix as: that are likely to be affected to replace the A-pillar trim. You won't usually pay for it.1
What’s Wrong
In a situation where the window airbag is deployed the trim that covers the airbag may not stay in a safe position and as such could present an additional risk of injury to the occupant.
DVSA's Original Wording
Concern: A PILLAR CHECK STRAP MAY DETACH Defect: In a situation where the window airbag is deployed the trim that covers the airbag may not stay in a safe position and as such could present an additional risk of injury to the occupant. Remedy: Recall the vehicles that are likely to be affected to replace the A-pillar trim.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a pillar check strap may detach.
The Fix
The recall notice describes the fix as: that are likely to be affected to replace the A-pillar trim.
Are You Affected?
Viano, Vito may be included. Mercedes-Benz estimates 16 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code P184 or the DVSA reference R/2012/007. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VianoVariant of driver's airbag | Urgent | R/2025/262 | |
| VianoVariant of driver's airbag | Urgent | R/2025/261 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VianoThe driver's airbag may not correctly deploy if activated | Urgent | R/2021/413 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2012/001 on 21 Feb 2012, for suspension may fail. The one launched after it was R/2012/044 on 1 May 2012, for incorrect cross-member bolts fitted. You can also see every Mercedes-Benz recall, all recalls launched in 2012 and airbag recalls across every make.
Source: DVSA recall R/2012/007, launched 29 February 2012. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.