Mercedes-Benz Sprinter Recall R/2014/014: Vehicle Stability May Be Affected, Who Is Affected And What To Do
- Urgent
- How serious
- 28 Feb 2014
- Launched
- 246
- vehicles in the UK
- SRV1401
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles built between 1 September 2006 and 31 July 2013. It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. The dealer will fit an additional spring saddle clamp to provide additional security. You won't usually pay for it.1
What’s Wrong
It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. In the unlikely event that this occurs then the rear axle can become loose and take on a self-steering behaviour which could affect vehicle control or stability.
DVSA's Original Wording
Concern: VEHICLE STABILITY MAY BE AFFECTED Defect: It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. In the unlikely event that this occurs then the rear axle can become loose and take on a self-steering behaviour which could affect vehicle control or stability. Remedy: Recall all affected vehicles to fit an additional spring saddle clamp to provide additional security.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicle stability may be affected.
The Fix
The dealer will fit an additional spring saddle clamp to provide additional security.
Are You Affected?
Sprinter built between 1 September 2006 and 31 July 2013 may be included. Mercedes-Benz estimates 246 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1401 or the DVSA reference R/2014/014. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2013/147 on 22 Jan 2014, for windowbag system may fail to deploy correctly. The one launched after it was R/2014/075 on 7 Jul 2014, for seatbelt anchorage point may not be secure. You can also see every Mercedes-Benz recall, all recalls launched in 2014 and steering recalls across every make.
Source: DVSA recall R/2014/014, launched 28 February 2014. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.