Mercedes-Benz Citan Recall R/2017/316: Seat Belt Securing Bolts May Not Be Correctly Tightened, Who Is Affected And What To Do

DVSA reference R/2017/316, campaign code SRV1706. Data updated daily from DVSA.

Urgent
How serious
22 Dec 2017
Launched
15
vehicles in the UK
SRV1706
Manufacturer’s campaign code

Mercedes-Benz recalled Citan vehicles built between 14 September 2017 and 15 September 2017. The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification. The recall notice describes the fix as: on affected vehicles check bolts for tightness and if necessary tighten to correct torque. You won't usually pay for it.1

What’s Wrong

The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification.

DVSA's Original Wording

Concern: SEAT BELT SECURING BOLTS MAY NOT BE CORRECTLY TIGHTENED. Defect: The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification. Remedy: On affected vehicles check bolts for tightness and if necessary tighten to correct torque.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: seat belt securing bolts may not be correctly tightened.

The Fix

The recall notice describes the fix as: on affected vehicles check bolts for tightness and if necessary tighten to correct torque.

Are You Affected?

Citan built between 14 September 2017 and 15 September 2017 may be included. Mercedes-Benz estimates 15 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1706 or the DVSA reference R/2017/316. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CitanReplace clutch assemblyLowR/2026/120
Citan, EcitanInitialisation of central control unitLowR/2025/332
CitanThe fuel line could chafe against the air conditioning lineUrgentR/2021/254
CitanOn some vehicles with a rear-view camera the tailgate may be unlocked independently / automaticallyBook soonR/2021/186
CitanCertain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctlyBook soonR/2020/018

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/282 on 18 Dec 2017, for electrical wiring in steering assembly may be insufficiently grounded. The one launched after it was R/2017/323 on 2 Jan 2018, for retaining ring of the front bearing may be incorrectly located. You can also see every Mercedes-Benz recall, all recalls launched in 2017 and seat belt recalls across every make.


Source: DVSA recall R/2017/316, launched 22 December 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.