Mercedes-Benz Smart EQ (453 Platform) Recall R/2020/080: Internal Welding Of The Main Cell Conductors Of The High-voltage Battery Might Not Meet…, Who Is Affected And What To Do

DVSA reference R/2020/080, campaign code SRS2000. Data updated daily from DVSA.

Urgent
How serious
9 Jul 2020
Launched
1
vehicles in the UK
SRS2000
Manufacturer’s campaign code

Mercedes-Benz recalled Smart EQ (453 Platform) vehicles built between 27 May 2019 and 27 May 2019. Internal welding of the main cell conductors of the high-voltage battery might not meet specification. The dealer will replace the high-voltage battery on the affected vehicles. You won't usually pay for it.1

What’s Wrong

Internal welding of the main cell conductors of the high-voltage battery might not meet specification.

DVSA's Original Wording

Concern: INTERNAL WELDING OF THE MAIN CELL CONDUCTORS OF THE HIGH-VOLTAGE BATTERY MIGHT NOT MEET SPECIFICATIONS Defect: Internal welding of the main cell conductors of the high-voltage battery might not meet specification. Remedy: Replace the high-voltage battery on the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: internal welding of the main cell conductors of the high-voltage battery might not meet specifications.

The Fix

The dealer will replace the high-voltage battery on the affected vehicles.

Are You Affected?

Smart EQ (453 Platform) built between 27 May 2019 and 27 May 2019 may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRS2000 or the DVSA reference R/2020/080. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLAVariant of 48V wiring harnessUrgentR/2025/556
E ClassGround connection boltingUrgentR/2025/155
EQA, EQBUpdate battery management system control unit softwareUrgentR/2025/106
AMG GT, GLC, S Class, SLProcessor Starter/GeneratorUrgentR/2025/124
C ClassScrew connections of 12 V and 48 V ground pointsUrgentR/2024/299

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/427 on 9 Jul 2020, for the third row seat head restraints may not meet specification. The one launched after it was R/2020/100 on 9 Jul 2020, for the head restraint padding may separate from the fastening rods. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and high-voltage battery recalls across every make.


Source: DVSA recall R/2020/080, launched 9 July 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.